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5 Steps To Designing A Better Health Care System

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If you want to know what’s ailing the U.S. health care system, just ask the person next to you. Chances are, she’ll have a personal horror story to share about outlandish costs, inaccessibility of care, the regulations strangle on innovation, the battery of tests that physicians order out of fear of lawsuits, and on and on. The goal of the Healthcare Experience Design Conference (HxD) held in Boston recently was less about dissecting these problems and more about how we can start solving them. In the keynote address, the U.S. Chief Technology Officer Todd Park called on designers to participate in a “self-propelled,  more...

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